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ChargePoint Flashing Yellow Light: What Does It Mean?

ChargePoint

A flashing yellow light on a ChargePoint charger can indicate a few different things.

  • The charger is not connected to the internet. This is the most common reason for a flashing yellow light on a ChargePoint charger. Make sure that the charger is connected to the internet and that the WiFi is working properly.
  • The charger is not authorized. If you are using a ChargePoint charger that is not authorized for public use, it will flash yellow. You will need to contact ChargePoint to get the charger authorized.
  • The charger is in maintenance mode. If the charger is in maintenance mode, it will flash yellow. This means that the charger is not available for use and should be avoided.
  • The charger is faulty. If you have tried all of the above and the charger is still flashing yellow, it may be faulty. You will need to contact ChargePoint for assistance.

Here are a few things you can do to troubleshoot the problem:

  • Check the WiFi connection. Make sure that the charger is connected to the internet and that the WiFi is working properly.
  • Check the authorization status. Make sure that the charger is authorized for public use.
  • Check the maintenance mode. Make sure that the charger is not in maintenance mode.
  • Restart the charger. Sometimes a simple restart can fix the problem.
  • Contact ChargePoint customer support. If you have tried all of the above and the charger is still flashing yellow, you may need to contact ChargePoint customer support for further assistance.

Here are some additional tips to help prevent your ChargePoint charger from flashing yellow:

  • Make sure that the charger is connected to the internet. This is the most important thing you can do to prevent the charger from flashing yellow.
  • Keep the charger clean. Debris can build up on the charger and prevent it from communicating properly with the internet, which can lead to the charger flashing yellow.
  • Check the authorization status regularly. If the charger is not authorized for public use, it will flash yellow. You can check the authorization status in the ChargePoint app.
  • Report any problems to ChargePoint. If you notice any problems with the charger, such as a flashing yellow light, report it to ChargePoint as soon as possible. This will help them to fix the problem and prevent it from happening to other users.

Common Error Codes for EV Stations

By following these tips, you can help to prevent your ChargePoint charger from flashing yellow and ensure that it is always available for use.

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