There are a few things you can try if your Tesla Wall Connector is not connecting to Wi-Fi:
- Check your Wi-Fi signal. Make sure that your Wi-Fi signal is strong enough to reach the Wall Connector. You can try moving the Wall Connector closer to your router or using a Wi-Fi extender.
- Restart the Wall Connector. Turn off the Wall Connector for at least 30 seconds, then turn it back on.
- Restart your router. Turn off your router for at least 30 seconds, then turn it back on.
- Check your Wi-Fi password. Make sure that you are entering the correct Wi-Fi password when you try to connect the Wall Connector.
- Forget the Wall Connector Wi-Fi network on your device. This will force your device to reconnect to the network and may resolve the issue.
- Reset the Wall Connector to factory defaults. This will erase all of your settings, so only do this as a last resort. To reset the Wall Connector, press and hold the button on the front of the unit for 10 seconds.
If you have tried all of the above and you are still unable to connect the Wall Connector to Wi-Fi, contact Tesla Support for assistance.
Here are some additional tips:
- Make sure that your Wall Connector is running the latest firmware version. You can update the firmware using the Tesla app.
- Try connecting to a different Wi-Fi network.
- Try connecting the Wall Connector to your router using an Ethernet cable.
- Check for any objects that may be interfering with the Wi-Fi signal, such as metal cabinets or microwaves.
If you are still having trouble, contact Tesla Support for assistance.